Work at Airasia
Due to the confidential nature of my work, I am unable to share most of my projects.I have also worked on usability testing, usability report and user interviews and few other research work which I will not be able to share but feel free to reach out to know more about my work experience. However, I can provide of a few project design flows I have worked on. If you would like to know more of my work experience , please feel free to reach out to me."
Redesigning Flights Ancillary and Baggage Optimisation
Duration : 6-7 weeks
My Role: UX design (User-flow, Information architecture , wireframes & prototyping )
Team: 1 UX designer (me), 1 UX writer, 2 Developers, 1 Product Manager.
Overview:
This was a project to redesign the flights ancillary (Baggage, Meals, Seats, Insurance). Previous designs had a very long scroll which made users miss out on selecting the ancillaries , specially the insurance section was a mandatory select/unselect section. So our aim was to redesign all this sections in a way that the scroll length is less and the categories are well defined and clear to users. The image above is one of this redesigns of the Baggage category section.
E-boarding pass enhancement with download option
Duration : 1 week
My Role: Ui design (Visual design )
Team: 1 UX designer (me), 1 UX writer.
Overview:
We received a lot of feedbacks from users that they want an option to download their boarding pass from the application. Earlier Airasia didn't had the option to download an e-boarding pass, also the e-pass was not informative enough. So we listened to our users and redesigned a new e-boarding pass which also can be downloaded or shared from the Application.
Flight Check-In for uploading COVID-19 documents (both web and mobile)
Duration : 6 weeks
Collaborations :
UX designer (me), UX writer, Product Manager, UX Manager, Ground Ops Team, Business Teams.
My Role:
UX design (User-flow, Information architecture , wireframes & prototyping )
UX research ( Users interview, user survey, heuristic evaluation, usability reports )
Click here to view the full project
Design System for Airasia Travel Team
Products
My Role: Creating Design Components
Team: 2 UX designer , 1 UX Manager, 1 UI Manager, 1 intern
